Every organisation faces times when they require additional support during busy periods. Existing employees can become overwhelmed with unmanageable call. For an organisation to effectively run, every aspect of its business processes needs to be effectively supported, which can often be a challenge in such a fast-paced environment. Many internal teams lack the resources or relevant knowledge to provide consistent support for facilities management requests. To perform efficiently and take advantage of every business opportunity, it is important that users are able to access the information they need in a timely and efficient manner. This means the pressure of excessive workloads that fall outside the remit of employees will be greatly reduced, and external suppliers and users will be left satisfied that they are able to access a professional and accurate service and receive issue resolution.

No matter the scope of your support needs, Techiax Solutions can tailor a service to support, from incoming facilities inquiries through to stock replenishment and invoicing. Offsetting this internal need will allow your organisation to have greater control over its business activities, whilst presenting a consistent and professional image to users and employees. We have found it to be especially beneficial to organisations whose employees work internationally or across multiple sites due to having a single port of call.

Our Facilities Management services include:

• Virtual Receptionist
• Stock Replenishment
• Contractor Management
• Lone Worker Assistance
• Disaster Recovery
• Absence & Overflow Cover
• Health & Safety Advice
• Premises Queries
• Event Diary Management