Telemarketing plays an essential role within a robust strategic plan and is a key element for any organisation looking to increase awareness of their brand and build a sustainable market presence. There are many cost-effective options Techiax Solutions can offer, which can be great alternatives for organisations that are not looking to outlay a large portion of their call budget requirements, thus improving return on their investment. We have found through our years of experience that the most successful campaigns have been built using a collaborative approach when liaising with our clients, allowing a deep insight that promotes maximum results.

Our telemarketing campaigns focus on multiple areas to ensure consistent success, from market research through to telemarketing acumen and customer insight analysis. Our experienced team of consultants use a combination of methodologies and scientific database cleansing techniques to ensure your campaign meets a distinct level of proficiency and your intended business objectives.

Because we work with clients across multiple industries, Techiax Solutions is adept at building results-orientated, customer focused support services and campaigns that generate only the best quality leads and maximise revenue optimisation. Whether you are looking to launch a new product, connect with fresh users or conduct market research for business expansion, we are confident our solutions will provide you with the support to set you apart from your competitors and strengthen your market position.

Our Telemarketing services include:

• Product & Service Promotion
• Up-selling & Cross-selling
• Lead Generation & Nurturing
• Appointment Scheduling
• Market Research
• Customer Surveys
• B2B & B2C Telesales Campaigns
• Database Cleansing
• Market Intelligence
• Prospects List Management
• Service Re-subscription & Re-activation
• After-sales Follow-up